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*Study plan subject to changes
STAGES 1 & 2
YEAR 1: ON-CAMPUS (12 MONTHS)
- Service Quality Management
The purpose of this course is to enable students to understand how to strategically manage a service orientated organisation to ensure effective quality management and the delivery of service excellence. The course examines methodologies to meet the wishes and requirements of guests whilst simultaneously meeting organisational objectives. It further examines the change process and instruments for measuring and adapting the effectiveness of the service process.
- Global Business Environment
This course provides students with theoretical and practical knowledge of the role and impact of the global business environment on management decision making, business strategy, and business conduct in the international business context. The course examines how the global business environment is shaped, how it influences business activity in the international arena, and considers the corporate capabilities needed to participate in international business.
- People Organisations and Leadership
The unifying theme of the course is to identify many of the factors that influence performance at work. Performance occurs at 3 levels - individual, team and organisational. All of the topics introduced in this course are selected because they infleunce performance at one or more of these levels. And while many of the concepts we address in this course may seem obvious to you, even common sense to some, none is common practice. We therefore will explore discrepancies between what you think you know, what you do, and what actually works. Our goal is to close these gaps by identifying what to do, how to do it, and why.
- Accounting for Management
This course provides students with broad understanding of the principals of financial and management accounting and enable them to confidently understand financial and management accounting reports from a user perspective.
- Marketing Management
This course prepares students with skills and knowledge for advanced marketing studies and develop students' analytical capacity to tackle marketing problems in business practice.
- Risk and Contingency Management
This course examines the definitions, contexts, and theoretical frameworks that assist in better understanding the aspects related to crisis and risk management. It emphasises the significance of strategic planning including proactive anticipation, effective response, and post-crisis evaluation and feedback all of which increase greater resilience of businesses and destinations in the long-term.
- Managing Hospitality in the International Context
The aim of this course is to provide an overview of the hospitality sector in the context of international markets and operations, and to explore some of the key factors and trends that influence hospitality managers' decicion-making and methods.
- Research for Business Decision Making
Business research skills play a key role in providing the information business managers need to ensure that their business can develop, compete, expand and remain sustainable. The course aims to introduce students to the advanced business research skills necessary to acquire, process and analyse information that will support quality business decision-making.
YEAR 2: ON-CAMPUS (6 MONTHS)
- Strategic Principles
The course structure, contents and assessments have been developed with a view to provide you with an overview of the core concepts, theories and practice of strategic management in the contemporary hospitality industry.
- Successful Hospitality Project Design
As part of this course you will have the opportunity to develop an understanding of these concepts further. You will learn basic project management principals and methodology with special focus on planning, controlling, and coordinating indivual and group effort. Throughout this course, you will also master tools and techniques to help you deliver solutions on time and within budget.
- Applied Hospitality Management
The purpose of this subject is to provide students with the opportunity to intregrate and apply their knowledge and skills from previous Master of International Hospitality Management LCB courses to a simulation-based hospitality environment.
YEAR 2: HOSPITALITY INDUSTRY EXPERIENCE (6 MONTHS)
HOSPITALITY INDUSTRY EXPERIENCE
The Hospitality Industry Experience enables you to apply the skills and techniques learned on-campus during your course of study in a real hospitality business. With assistance from Le Cordon Bleu’s Career Services team, this work-based learning experience will become the foundation for an exciting career in the hospitality industry.