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A passion for international experience

In 2007 alumnus Steve (Keng Heng) Tan graduated with a Le Cordon Bleu Bachelor of Business (International Hotel & Resort Management) from Adelaide. His exciting career has focused on international travel working in luxury hotels where he has risen from housekeeping to front office manager.

Le Cordon Bleu Alumnus Steve Tan: A passion for international experience

A hospitality management diploma from Singapore gave Steve advanced standing toward his Le Cordon Bleu degree (International Hotel & Resort Management), allowing him to enter the programme in Stage 3. Steve is very happy with his decision to study with Le Cordon Bleu. “I chose Le Cordon Bleu for its reputation as a quality educator and leading culinary arts provider. The high standard of living in Australia was also a deciding factor”.

After graduating from Le Cordon Bleu, Steve’s passion for experience led him to Philadelphia (USA) on an 18-month sponsored visa for the luxury Ritz-Carlton group working in Rooms Division. He sought his next adventure in Singapore at the Ritz-Carlton Millenia where he managed a 600-room hotel as Duty Manager. Promotions were never far away, within one year Steve was promoted to Assistant Front Office Manager.

A desire for variety and experience saw him jet off to Abu Dhabi to be part of the Ritz-Carlton opening team for a 532-room hotel. Steve takes great pride in this achievement, he was instrumental in setting up the Property Management System (PMS) which is still operational today.

After two years in the Middle East, Steve returned to Australia to work as Front Office Manager at Hyatt Regency Perth. The next challenge appeared at Crown Resorts in Perth as a member of the opening team in August 2016. He currently works at the luxury hotel as Front Office Manager. Settled in Perth, he plans to put his down roots here, saying: “There are not many countries that can better Australia for quality of life”.

His advice to new graduates is: “Don’t limit yourself, be open to opportunities. Broaden your experiences, travel overseas. The Middle East has amazing opportunities to advance your career and offers employee sponsorships.”

Steve values the practicality and relevance of the degree programme. “The subject matter covered at Le Cordon Bleu was extremely relevant, I still use my textbooks. It is important to recognise the importance of the practical subjects, they are necessary if you want to reach the top. Industry Placement was an invaluable experience, make the most of it!” His thirst for knowledge and new skills saw him move from housekeeping to front office in his 6-month Le Cordon Bleu Industry Placement at five-star Shangri-La in Cairns.

Looking forward, Steve aspires to be General Manager of an international luxury hotel. The idea of teaching is also on the cards, as he is keen to share his knowledge and experience. “I would love to teach at Le Cordon Bleu as I am very proud of my qualification. My lecturers at Le Cordon Bleu had extensive industry experience and were always willing to share. It would be an opportunity to give back to the school which provided me such an incredible learning experience.”