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Le Cordon Bleu News, 04/22/2012
Interview With Successful Alumni: Steve Tan
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Assistant Front Office Manager, The Ritz-Carlton, Millenia Singapore

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What are you doing now and how you got? What did you do as soon as you graduated?

I am the Assistant Front Office Manager, The Ritz-Carlton, Millenia Singapore after completing LIVE Leader Program (Mgt Training) in Ritz-Carlton, Philadelphia upon completion of Le Cordon Bleu Bachelor of Business (International Hotel and Resort Management) in 2007. After my LIVE Program, I joined The Ritz-Carlton, Millenia Singapore as Duty Manager in July 2009 and was promoted to AFOM with in a year.

What do you want to do in the short term?

Gaining exposure on hotel openings and accumulate industrial experience which will hopefully lead me to my eventual goal of becoming a GM of a luxury hotel.

What did you like most about being a Le Cordon Bleu student?

Good mix of practical industry placements with business management education plus the reputation and alumni networks.

What did you like most about studying in Australia?

Very hospitable people, good wine and food. Weather and life style is fantastic!

In what ways has your Le Cordon Bleu qualification helped you most?

Le Cordon Bleu's strong reputation and strong networks from the Industry Placement office has helped me opened up doors upon my completion of degree.

What advice would you give new students of Le Cordon Bleu?

Be open to cultures that are different from yours, balance studies and personal by trying out wine and food in Australia. Lastly always put yourself out there and be ready. Do not be afraid to take on challenges.

Did you have a unique Industry Placement experience that gave you direction to what you wanted to do after graduation?

I have always known that I wanted to be in the hospitality industry. Being in a world renowned company, The Shangri-La had solidified my decision to pursue a career in hotel management.

Did you have success during your Industry Placement (promotion) which fast tracked you to your current role?

I was a full-time housekeeper at The Shangri-La Marina Cairns, Queensland. I had pushed and work very hard and made known to the hotel that I want to learn more. With my hard work and determination, the hotel agreed to let me do cross-training in the club lounge, front office and even guest services although Industry Placement was only six months. This cross-training experience allowed me to see things from various perspectives and eventually became my base knowledge when I start out as a rooms management trainee at the Ritz-Carlton.

For more information:

Adelaide & Melbourne

By Phone:
Free Call (Australia only): 1800 064 802
Tel: +61 8 8348 3000
Fax: +61 8 8346 3755

By Mail / In Person:
Le Cordon Bleu Australia
Days Road, Regency Park
South Australia 5010
Australia Email us


By Phone:
Tel: + 61 2 8878 3100
Fax: + 61 2 8878 3199

By Mail / In Person:
Le Cordon Bleu Sydney Culinary Arts Institute
250 Blaxland Road, Ryde
New South Wales 2112
Australia Email us

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